Museum of the American Revolution exterior.

Job Opportunities

Employment

Thank you for exploring employment opportunities at the Museum of the American Revolution. All employment questions may be directed to employment@amrevmuseum.org. Please review all open positions below and their job descriptions for information on how to apply.  Due to the volume of applications, only qualified applicants will be contacted directly.

The Museum of the American Revolution is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Available Positions

Guest Services Associate

Position Description: 

The Guest Service Associates (GSAs) is responsible for a successful guest experience in the Museum.   Must provide a high level of customer service and satisfaction to ensure an excellent experience for all guests and are responsible for a broad range of activities including selling tickets and memberships, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/guest or protocols, and facilitating entry/egress from theaters.  The GSA reports to the Manager of  Guest Services. 

Primary Responsibilities: 

  • Provide superior guest service to all guests  
  • Project a positive image, serving as an ambassador for the museum 
  • Maintain proper cashier operations by following policies and procedures; reporting needed changes 
  • Relay accurate information about planned programs and events 
  • Be friendly and outgoing 
  • Handle customer service issues/questions in a professional, polite, and positive manner 
  • Actively participate in all provided training classes and properly implement newly learned skills 
  • Ensure that the Museum’s rules and safety protocols are followed  
  • Following established protocols, open/close building and areas within the Museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day 
  • Other duties as assigned  

Skills and Knowledge:

  • General interest in the American Revolution 
  • Ability to work in a fast paced environment and interface effectively with visitors in both conveying information and listening to their questions/complaints 
  • Be open to multiple points of view and avenues for problem solving  
  • Must be able to walk, stand and interact with the public for long periods of time 
  • Be well organized and thorough with close attention to detail and follow-through 
  • Act as a team player who works well with others and shows courtesy and respect to colleagues 
  • Be willing to assume responsibility  
  • Must be able to work a flexible schedule to include weekends, holidays and special events. 
  • Outgoing personality and enthused to interact with guests and colleagues 
  • 1-3 years of front line customer service experience 
  • Experience in another museum or related attraction strongly preferred 

Education:  

  • Associate or Bachelor of Arts degree or be in the process of securing a college degree 

*This position is a Part Time position*

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. 

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

 

Maintenance Technician

Position Description:

The Maintenance Technician is responsible for all maintenance service requests as assigned.  Will perform preventative maintenance, changes, improvements, and repairs to building systems as appropriate. This position reports to the Chief Engineer.

Primary Responsibilities:

  • Responsible for the completion of all maintenance service requests as assigned.
  • Must use the upmost safety practices and standard while completing projects assigned.
  • Performs a wide variety of general and semiskilled maintenance activities (e.g. carpentry, painting, electrical, etc.) for the purpose of completing projects within established time frames.
  • Installs system component parts, classroom and office equipment and facility components (e.g. lighting, alarms, plumbing, security, electrical panels, etc.) for the purpose of providing a safe and workable environment.
  • Arranges furniture and equipment.
  • Maintain inventory of museum equipment.
  • Maintains assigned tools and equipment for the purpose of ensuring availability in safe operating condition.
  • Complete scheduled Preventative Maintenance Initiatives
  • Assist in monitoring all work being performed by outside contractors.
  • Responsible for reporting any damage that has happened or may occur to the Chief Engineer.
  • Work out doors in extreme weather conditions i.e snow removal.
  • General roof area maintenance i.e. cleaning roof drains, skylight lighting maintenance.
  • Other duties as assigned.

Education:

High School Diploma or equivalent required.  Related technical school degree preferred

Experience/Skills:

  • 5+ years in maintenance at major museum, hotel, or building
  • Knowledge of carpentry, painting, plastering, light electrical, plumbing, masonry ad mechanical repair
  • Must be able to read, understand, and perform work from sketches, drawings, and blueprints required
  • Ability to multitask, work in a fast paced environment
  • Strong attention to detail and ability to interact and assist guests, colleagues and other departments
  • Ability to work flexible schedule to include weekends, evenings and holidays.
  • Must be able to lift 50 lbs and be able to push, pull, and maneuver various types of carts and hand trucks through the building.
  • Must be able to climb and work from a ladder at a height of at least eight feet.
  • Must be able to work in all weather conditions.

The Museum of the American Revolution (www.AmRevMuseun.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

 

Security Guard

Position Description

The Museum is seeking an experienced, energetic and highly motivated Part Time Security Guard. This position will provide routine security of all museum visitors, employees and museum property. Coordinate with other staff members. Monitor CCTV cameras and alarm systems inside security room. Interact with the business guests including badging, assist in connecting guest with staff person. Respond to emergency situations.  Must be available to work nights and weekends. The Security Guard reports directly to the Chief of Security.

Primary Responsibilities:

  • Provide security of all museum guest, assets and other employees.
  • Coordinate with other team members to provide a safe and secure environment.
  • Monitor CCTV cameras and security systems.
  • Interact with guest/employees in a courteous manner
  • Patrol interior and exterior.
  • Answer questions and assist guests
  • Answer phones or greet guest/employees in a welcoming manner
  • Ability to stand for long periods of time.
  • Must be available to working early morning or evenings as needed. 
  • Weekends a must. 
  • Certified in First aid and CPR              
  • Other duties as assigned

Skills and Knowledge:

  • High School Diploma or Equivalent
  • Minimum of 2 years’ security or police experience
  • Excellent communication skills
  • Neat and Professional appearance
  • Must have the ability to maintain a positive working relationship with leadership and staff to ensure a safe and secure environment
  • Excellent problem solving skills

Applying for this position

This position is a part time position.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.