Museum of the American Revolution exterior.

Job Opportunities

Employment

Thank you for exploring employment opportunities at the Museum of the American Revolution. All employment questions may be directed to employment@amrevmuseum.org. Please review all open positions below and their job descriptions for information on how to apply.  Due to the volume of applications, only qualified applicants will be contacted directly.

The Museum of the American Revolution is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Available Positions

Guest Services Associate

Position Description

The Guest Service Assistants (GSAs) is responsible for a successful guest experience in the Museum. Must provide a high level of customer service and satisfaction to ensure an excellent experience for all guests and are responsible for a broad range of activities including selling tickets and memberships, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/guest or protocols, and facilitating entry/egress from theaters. The GSA report to the Manager of Guest Services.

Primary Responsibilities

  • Provide superior guest service to all guests
  • Project a positive image, serving as an ambassador for the museum
  • Maintain proper cashier operations by following policies and procedures; reporting needed changes
  • Relay accurate information about planned programs and events
  • Be friendly and outgoing
  • Handle customer service issues/questions in a professional, polite, and positive manner
  • Actively participate in all provided training classes and properly implement newly learned skills
  • Ensure that the Museum’s rules and safety protocols are followed
  • Following established protocols, open/close building and areas within the Museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day
  • Other duties as assigned

Experience and Skills

  • General interest in the American Revolution
  • Ability to work in a fast paced environment and interface effectively with visitors in both conveying information and listening to their questions/complaints
  • Be open to multiple points of view and avenues for problem solving
  • Must be able to walk, stand and interact with the public for long periods of time
  • Be well organized and thorough with close attention to detail and follow-through
  • Act as a team player who works well with others and shows courtesy and respect to colleagues
  • Be willing to assume responsibility
  • Must be able to work a flexible schedule to include weekends, holidays and special events.
  • Outgoing personality and enthused to interact with guests and colleagues
  • 1-3 years of front line customer service experience
  • Experience in another museum or related attraction strongly preferred

Education:

  • Associate or Bachelor of Arts degree or be in the process of securing a college degree

Applying for this position:

This position is Part Time.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including, resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references. Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

HR Coordinator

Position Description

The Human Resources Coordinator will provide assistance with all HR practices, policies and programs in the Human Resources department. Responsible for recruitment and onboarding efforts throughout the museum. Reporting to the Director of Human Resources, the Human Resource Coordinator will provide administrative support including record-keeping, file maintenance and HRIS entry as well as support in employee relations through HR events and communication. The HR Coordinator will be a passionate HR professional who thrives on tackling multiple projects, deadlines and priorities in a dynamic environment.

Primary Responsibilities

  • Administer/manage recruitment efforts and onboarding process of employees to include writing and placing advertisements, working with supervisors to screen and interview candidates; conducts reference checking; conducts new-employee orientations etc.
  • Support new hire orientation, including creation of employee emails and managing new hire documents.
  • Maintain recruitment related reports such as job openings list, applicant tracking, new hire log and turnover reports.
  • Maintains department records, reports and photos. Maintains organizational charts, employee directory, and department manual.
  • Responsible for employee communication that includes employee bulletin boards, employee newsletter, and a new employee intranet
  • Responsible for organizing HR events and activities including execution, participation and promotion.
  • Process workers’ compensation claims.
  • Maintain/update all HR forms, policies, employee files and employee handbook.
  • Maintain/manage HRIS and generate employee reports through ADP Workforce Now.
  • Assist with benefits administration, answer inquiries and ensure that benefits are properly administered.
  • Oversee internship program including recruiting, onboarding, creating and implementing internship events and exit interviews.
  • Administer employee surveys including the annual all staff survey.
  • Other duties as assigned.

Education

  • Bachelor’s degree in Human Resources, Business, or a related field.  PHR preferred.

Experience/Skills

  • Minimum of 2 years of experience in HR generalist capacity
  • Effective oral and written communication skills
  • Ability to work in a confidential environment
  • Experience working in a non-profit preferred
  • Self-starter with high level of organizational skills, the ability to independently organize and prioritize workload
  • Ability to interface effectively with all levels of Museum staff in advisory and observational manner
  • Computer literacy with proficiency in MS Office Suite.  Experience with ADP Workforce Now preferred.
  • Working knowledge of efficient office systems and procedures

The Museum of the American Revolution (www.AmRevMuseun.org) is an Equal Opportunity Employer.

To apply, please send a cover letter, resume and three professional references to employment@amrevmuseum.org

Staff Accountant

Overview

The Museum is seeking a Staff Accountant reporting to the Senior Accountant.  This position will be responsible for processing, verifying and recording daily sales, auditing cash procedures on a regular basis, processing the bi-weekly payroll and associated reports and entries, and other general accounting duties.  Candidate must have an associate’s or bachelor’s degree in accounting.  Two years of accounting experience, preferably working with a POS system and ADP Work Force Now.  Must possess a high level of professionalism and confidentiality.  

Primary Responsibilities:

  • Responsible for recording of and reconciliation of all Daily Sales including front desk, on-line and group reservations.  
  • Work with Senior Accountant, Guest Services Director and Marketing department personnel to ensure that all tickets types and promotions are set up correctly to ensure the ability to track and record where needed.    
  • Audit the cash daily processes on a regular basis to ensure continued compliance with approved procedures.
  • Process biweekly payroll, maintain accuracy of all payroll related data, and post payroll journal entries into General Ledger system
  • Reconcile payroll and other general ledger accounts on a monthly basis.
  • Maintain system for recording and processing Prepaids 
  • Maintain system for departmental credit card processing.
  • Serve as backup for Accounts Payable processing, including invoice approvals, coding, entry into system and printing of checks.
  • Other duties as assigned.


Education, Experience and Skills:

  • Associate’s or Bachelor’s degree in accounting
  • Two years of accounting experience preferred
  • Must demonstrate through understanding of Deferred Revenue, AR, Prepaid, Accrual and AP accounts, and the DR/CR transactions that flow through these accounts
  • Experience with POS system and ADP Work Force Now preferred
  • Strong interpersonal skills and effective written and verbal communication skills
  • Ability to work independently, detail oriented, self-starter, energetic
  • Strict confidentiality a must


To Apply: 


The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. 
To apply, please send a cover letter, resume and three references to employment@amrevmuseum.org